Submit ›
or
1.5 Based on 52 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Workers were sympathetic and worked hard 5
    • Lets people say just anything they want 1
    • Loading team 1
  • Customers don't like
    • Damaged items 8
    • Complete lack of professionalism and customer service 8
    • Upcharges 6
Advanced
search
loading...
More Less

In June of last year, I helped my mother and brother move to a new location within El Paso. We hired All My Sons moving company. Although the movers themselves were friendly and hardworking, the company drastically underestimated how long the job would take (seeming almost to ignore a storage shed we had in the backyard) and because of this, the move ran overtime and we were charged accordingly. We finally paid in the early afternoon, they went... Read more

Was this review helpful? 0 0

Two weeks before the move date I called to reserve All My Sons to move out of my DFW home to our new residence in Midland, TX. I had already started my new job and could not return for a "site inspection" for the quote, but over the phone I walked "Chris" through every single room in the house. We agreed it would probably need 2 trucks but without the inspection he couldn't reserve more than one. His solution was 'we'll send the first truck... Read more

Was this review helpful? 0 0

I had a two stage move with AMS and the first part which was moving most of my deceased wife's furniture to my son's house went ok as the crew was experienced and had worked together for over a year as a team. The second stage was a disaster as the crew were good guys and worked really hard but were not experienced and had never worked together. I had specifically asked for an experienced crew as I had some large heavy items that could be... Read more

Was this review helpful? 0 0

I paid them for a move the damage two of my items I sent them pictures of the damage he said he will send me a form so I could be reimbursed he never did people just contact the BBB file a complaint or just take them to small claims don't. Waste your listeningh to bs.when first call i could tell this guy was a *** by the way he answered the fone that put me on high alert I was right I taking them to small claims read the other reviews horribale Read more

Was this review helpful? 0 0

PLEASE DO NOT USE ALL MY SONS FOR YOUR MOVING EXPERIENCE. I WAS QUOTED $119.00 FOR A 1 HOUR MOVE THAT ONLY TOOK APPROXIMATELY 45 MINS BECAUSE I ONLY WANTED THEM TO MOVE A BEDROOM AND LIVING ROOM SET TO ANOTHER HOUSE SEVEN MINUTES AWAY FROM MY PREVIOUS ONE BEDROOM APARTMENT. I ALSO WAS TOLD TO PAY A $100 DEPOSIT AND AFTER THE MOVE IT WILL GET REFUNDED BACK TO MY ACCOUNT. IN THE END THIS COMPANY CHARGED MY ACCOUNT $433.17 NOT INCLUDING MY DEPOSIT... Read more

Was this review helpful? 0 0

I too had an unfortunate experience as well with this same said "Moving company" I was quoted $149.00 an hour which I was told "It would be 6 hour move no more than $900.00 it would be $894.00 to be exact move your 3 bd room home across town which would include all fees. Which we will provide 4 experienced movers" I was told during the summer months it's usually $179.00 or $200.00 an hour but due I was a Disabled Combat Veteran and minister... Read more

Was this review helpful? 0 0

We moved from Florida to North Carolina. They made us wait the maximum time for our belongings to arrive and then they drove away with some of our stuff still on the truck. With all the boxes there was no way for us to check that everything was unloaded before they left. Isn't that their job to do? So, they want payment immediately but are in no hurry to get our stuff back to us, including brand new rugs and other missing and broken things. Why... Read more

Was this review helpful? 0 1

Horrible! In the beginning a nice lady named Linda Garcia came to our home to set up the contract saying "she will be with us every step of the way. not to worry. our items will be securely put into secure storage until we call to have them" we moved from Fl. To N.Y. . now once we got to NY everything went downhill, 1st they moved our two vehicles (as well as the household) which got lost in the move some guy called said the car hauler broke... Read more

Was this review helpful? 0 0

On Saturday July 2, I submitted an online request for a quote. I immediately received a phone call with information and a very thorough Q&A about my move. I ultimately decided to schedule with All My Sons for Thursday, July 7. I had specified that the move would need to take place in the afternoon. On Wednesday, July 6, I first received a phone call to confirm the move and was told that I would receive a phone call between 3pm and 5pm with... Read more

Was this review helpful? 0 0

HORRIBLE, LIARS and WASTE of time. The first time I used them, the crew was to start at 8. No one showed until 1. Then the man was allergic to cats, something the estimator did not put in his report, moving the cat condo. Then when I was upset on the phone, I was asked by the person from the company "What do you want me to do about it". My response was, this is your business and I want you to FIX the problem. You sent the person with allergies.... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about All My Sons Moving And Storage.
Filing a new complaint about
×