Jared B Wru

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Verified Reviewer
| map-marker Raleigh, North Carolina

Destroyed my belongings

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All My Sons Moving And Storage - Destroyed my belongings
All My Sons Moving And Storage - Destroyed my belongings - Image 2
All My Sons Moving And Storage - Destroyed my belongings - Image 3
Updated by user Aug 09, 2022

They offered my $460 as damages. The items will cost over $4000 to replace. Will be heading to court if necessary.....

Original review Aug 09, 2022
DO NOT USE THIS COMPANY!!! I recently used All My Sons in Raleigh, NC for a move.

I warn anyone considering using them to be extremely careful and to reconsider. They destroyed my 75 inch 4k tv, ripped the top off of my wooden desk and broke the leg on my front load washing machine. I filed a claim with them for the destroyed/damaged items, valued at over $4000 to replace, and they offered me a paltry $460 with the comment that they are offering me $250 more than they are legally required to. I can not replace even one of the three items for that amount.

In addition, everything that was not boxed was wrapped in a ridiculous amount of plastic wrap, even plastic storage bins were wrapped in more plastic??? I find it quite ironic that my items which required protection were handled poorly and any items that didn't were wrapped in an excessive amount of wrap. The move took way longer than it should have. I hired three guys and one of the three spent almost the entire time in the back of the truck just wrapping things in plastic.

I highly encourage you to use a different moving company if you can. DO NOT USE ALL MY SONS MOVING AND STORAGE if you do not have to!!!
View full review
Loss:
$6500
Cons:
  • No accountability
  • Excessive use of supplies
  • Unprofessional price gouging by dragging move out damages

Preferred solution: A offer for enough monetary value to replace the destroyed items

User's recommendation: Use ANY ONE else!! Trosa is great.

Ramon A Hzu

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Verified Reviewer
| map-marker Irving, Texas

Damage to flooring

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In November of 2021 I hired this company to move my furniture. When they were moving furniture in my new house they dropped a heavy filing cabinet on my floor and made a large hole on my floor.

I contacted the company and they were telling me that their movers didn't cause the damage to my floor. I kept contacting them and contacting them and finally they offered me under $200.00 dollars for the damage to my floor.

I told them that I wanted them to repair it but they refused to do so. They also told me that if there was damage caused to my house by them , that it wouldn't be covered , that only if my furniture was damaged.

View full review
Loss:
$1300
Pros:
  • Crooks
Cons:
  • Crooks

Preferred solution: Floor repaired

User's recommendation: Don't hire this company at all , because they are crooks.

Niani A

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Greenville, South Carolina

Horrible Service

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All My Sons Moving And Storage - Horrible Service
All My Sons Moving And Storage - Horrible Service - Image 2

Arrived late moving me in and out, unprofessional movers and the people who work in the office. The office did not go by the hours they had listed on their website and basically told me to *** about all my concerns.

Cracked my $800 tv and my dresser, my coffee table and picture frames, and more and offered me $300 for my claim after I paid them $3K to move a couch and a couple boxes into a 1 bedroom.

Definitely a scam, I wish I had a time machine. Fortunately I come from a family of lawyers and have been told Im well in my right to sue for a full refund plus for the frustration of turning what should have been an exciting day into a frustrating mess.

View full review
Loss:
$1400
Cons:
  • Untrained and careless abusive movers
  • Misleading info
  • Entire moving experience

Preferred solution: Price reduction

User's recommendation: Pick literally ANYONE else

Silvia M Mgd
map-marker Raleigh, North Carolina

Deceptive pricing - a scam company people should be made aware

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Final price was ~300 increase from initial quote. CC surcharge not disclosed and charged for a packing material never used, as well as my dryer being broken. Spoke with company rep Pamela Mcg**** for company to charge my CC before workers would unload truck with my belongings, she practically sneered at my concerns and accused me of wasting time and making my total cost go up. Fast talking con-artist. Wished I had taken time to read the huge amount of negative reviews of company. Will be filing complains with nc utilities commission and FMCSA
View full review
Loss:
$500
Cons:
  • Overcharged
  • Bait and switch unprofessional

Preferred solution: Full refund

User's recommendation: Stay away

1 comment
Guest

I feel your pain. We were initially quoted $987 for our move.

After all was said and done, the bill was $1,800.

The movers were lazy, were smoking pot and were a bit careless with my belongings. Not to mention, they decided to take an hour and 15 minute lunch break without advising me.

Anonymous
map-marker Benton Harbor, Michigan

They did my dad so dirty.

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They moved my dad in the second week of June 2022. His wife just passed of cancer so he wanted to move back home to Michigan to be with his family. It is now August 1st. He still has not heard anything on how much it will cost to get his stuff back. They already over charged him. Owners lisa and I thing Roy or Robert in or near Warsaw Indiana. Thye better do right give him is stuff for a low price since they suck at customer service and a good place of business. I have 19 aunts and uncles in over 6 states and they will make sure to share this experience with everyone.
View full review
Loss:
$2700
Pros:
  • Helpers were decent
Cons:
  • Horrible service horrible management horrible owners

Preferred solution: Deliver product or service ordered

User's recommendation: No not use this company

Tina C Vea

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Verified Reviewer
| map-marker Bridgeton, Missouri

Money STOLEN...

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A bit after our moving crew left I went into my purse and found that $300 cash was taken... We've been calling since moving day, we've left messages with the company, no call backs, no response, even reached out on facebook messenger, nothing. What should've been one of the Best days ever was quickly turned into one of the absolute worst. Also we were charged hundreds of dollars more than what was quoted to us. Please save yourself the trouble, the hassle, the headache.. Do Not Use this company.
View full review
Loss:
$300
Cons:
  • Theft
  • Upcharges

Preferred solution: I would like my $300 that was stolen and the person that did it to be held accountable for his actions so that no one else has to go through being violated like I was.

User's recommendation: USE ANYONE ELSE

Crysal C

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Verified Reviewer
| map-marker Memphis, Tennessee

Horrible Service and broken item's

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DO NOT USE THIS COMPANY!!! They broke a lot of my belongings and management is horrible. They smoke on the job and move slow. You have to literally tell them to do some work, please find another company. I wish someone would have told me. Save your money.... Horrible place DO NOT USE THIS COMPANY DO NOT USE THIS COMPANY DO NOT USE THIS COMPANY DO NOT USE THIS COMPANY DO NOT USE THIS COMPANY DO NOT USE THIS COMPANY DO NOT USE THIS COMPANY
View full review
Loss:
$600
Pros:
  • Provide a truck

Preferred solution: Price reduction

User's recommendation: NO NO NO NO NO NO NO - DO NOT USE!!!!!

1 comment
Guest

The movers were high on the job, causing my house to reek like pot. Not to mention they took their time and took a 1 hour and 15 minute lunch break without advising me first.

I was initially quoted $987 but was charged $1,800 total. The company said that our move took longer than anticipated.

Well no shit! I would take longer than anticipated too if I was high on the job!

Daniel M Xfn

I tried and tried and tried and........

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I booked a moving date without a problem but on the day of the move I was contacted by a gentleman who told me I was on their schedule for that day as was promised in writing. After that I never saw a soul! Multiple and I mean multiple attempts to try and contact anyone for the next 24 hrs was incredibly frustrating. I eventually cancelled the service now hoping to receive my $100 refund. The last person I spoke to was a young man working from home who promised me he would get the refund process done. I'm not holding my breath!!!
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Loss:
$100
Cons:
  • Customer care line
  • No show day of service and no further communication

Preferred solution: Just want my $100 deposit credited to my Amex card. Also take a serious look at your customer service. It's awful leaving the customer in limbo.

User's recommendation: I wish I could say good things about this company but unfortunately my experience was horrible. Customer service is as bad as it gets.

Laurel G Uir
map-marker Amherst, Virginia

Service

Movers still unloading truck at 7pm. Terrible service. Terrible packing Only 4 guys sent for a 5 or 6 guy job
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Preferred solution: Price reduction

Mercy M Ljl

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Verified Reviewer
| map-marker Plainfield, Illinois

Damage

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They damaged two of my tvs worth over$1000 65" and 55". I filled a claim and they offered me $300 which I refused. I called the owner he didn't offer and apology instead he was yelling. I will sue the company
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Loss:
$1000

Preferred solution: Let the company propose a solution

Anonymous
map-marker Houston, Texas

WARNING - these are the movers from ***

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I wouldn't have believed any moving company could be this bad if I hadn't seen it for myself. They didn't bring a big enough truck, so the large items in my garage which I had described in detail when I booked the move were left out.

They broke off and lost a dining chair arm, and left large gouges and scratches on several other pieces of furniture. Spilled a bottle of red liquid on a light blue comforter, leaving a baseball sized stain which may never come out. Lost nearly all brackets of adjustable bookshelves. Left crushed and torn dryer vent hose in shrubs.

Stole money from my purse, and likely stole a missing watch from my nightstand.

Complained about the size of the load and how long it was taking, threatening to leave washer, dryer, fridge and dining table behind, all of which I listed when hiring the company. The nauseating grand finale to all this was the bowlful of unflushed *** urine and several wads of paper they left in the guest toilet of the new house.

It's too bad the gorillas at the zoo were busy that day, because they would have done a much better job.

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User's recommendation: If you enjoy destruction, theft and disrespect, this is the company for you!

wes settle

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Verified Reviewer

All My sons moving I talked to Kylie her mailbox is full try calling their personal number since 5:30 and it's now 8:27 cannot get a hold of them 8:27 like to change it to Thursday nobody to tell

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Clapping All My sons moving been trying to call them to change the date from Monday to Thursday been trying to call since 5:30 p.m. till now 8:27 p.m. tired of trying to call nobody answers the phone cannot tell anybody he wants to change I talked to Kylie earlier and her extension does not exist I can't put it in an extension I get is 8248 and her mailbox is full cannot leave a message the whole crew is *** up
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Preferred solution: Let the company propose a solution

User's recommendation: do not go with them they do not answer the phone

Shannon D Kzq

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Verified Reviewer

ADA discrimination

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I am a disabled single mother. I was calling to confirm my reservation for my move on July first. They called me drunk, slurring my speech and repeating myself. I was repeating myself to make sure that I am getting the correct amount. Then they canceled my move at the last minute. I also disclosed my disability to them, and they didn't care about it.
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Loss:
$100
Cons:
  • Accuse you of things

Preferred solution: Full refund

User's recommendation: I do not recommend this company accusing you of something you didnt do.

Elaine V Apg

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Verified Reviewer

Damage to my piano

Movers damaged my piano and refuse to pay for the repairs: dangling leg, broken foot pedal, gash in side, marred music stand.
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Loss:
$1200
Cons:
  • Broken and damaged items
  • Damage to piano

Preferred solution: I want them to pay for the necessary repairs to the piano.

User's recommendation: Do not use this company of you value your possessions.

Anonymous
map-marker Atlanta, Georgia

Aweful experience moving last week

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Stole my money and damaged my furniture. Donny a Manager is totally rude and is clearly in his position to try and be a bully over the phone. Some people are REALLY scary and bullys in REAl life. He yells at customers and threatens to keep your things when they inflate the price to a number they know you won't like. The funny part is the truck they use as collateral is a RENTAL!
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User's recommendation: Stay away. Go with any other moving company. Bad news. They have 4 managers on duty at all times. Somebodys gotta pay for that!