All My Sons Moving And Storage
All My Sons Moving And Storage Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
All My Sons Moving And Storage has 1.3 star rating based on 128 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Workers were sympathetic and worked hard, Crew of workers, Helpers beside the driver.
Cons: Damaged items, Misleading info, Upcharges.Recent recommendations regarding this business are as follows: "Do not trust this company!", "Work with this company at your own risk.", "Do Not Use!", "don't use", "don't use them".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
All My Sons Moving And Storage has 1.3 star rating based on 128 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Workers were sympathetic and worked hard, Crew of workers, Helpers beside the driver.
Cons: Damaged items, Misleading info, Upcharges.Recent recommendations regarding this business are as follows: "Do not trust this company!", "Work with this company at your own risk.", "Do Not Use!", "don't use", "don't use them".
Most users ask All My Sons Moving And Storage for the refund as a solution to their issues.
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
DO NOT USE THIS PEOPLE !!!! do your self a favor and stay away from this company, To begin they are very misleading about there pricing was told my move would roughly cost around $450 and they end up
DO NOT USE THIS PEOPLE !!! do your self a favor and stay away from this company, To begin they are very misleading about there pricing was told my move would roughly cost around $450 and they end up changing me over $1,100 , they spend 25 minutes wrapping each cheap items to collect extra time and supply money and they end up damaging the expensive ones, they put a huge hole on one of my dressers and after weeks of going back and forward they offer me $90 bucks to fix it, claiming the insurance pays in a per pound basis, Yes you read that correctly, there insurance pays .60 per pound, like they are transporting potatoes or grain and not furniture. these people are not to be trusted and are by far the worst I have ever use, NEVER AGAIN !!
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Verified ReviewerSevere Negligence and Damages Resulting from Recent Move and then pitiful and insulting settlement offer
To all concerned,
I am writing to share a nightmarish tale that my 67-year-old mother and my 90-year-old grandmother endured during their recent move with All My Sons Moving & Storage / Business Development, LLC. Prepare yourselves, for this is a story of unfathomable incompetence, deceit, and utter disrespect towards my vulnerable family members.
On July 5 (moving day), my mother, a dedicated registered nurse, and my grandmother placed their trust in the company's full-service package, believing it would provide them with the professional packing they needed for a stress-free relocation.
The movers appeared competent initially, as they packed one box with care while my mother and grandmother watched in relief, thinking their cherished belongings were in capable hands. But that trust was shattered as soon as my mother and grandmother left the movers to handle the rest. Unbeknownst to them, the movers saw an opportunity to take advantage of two women who were dealing with immense stress and vulnerability. What followed was a horrifying act of recklessness and carelessness that defies comprehension.
The movers threw everything into boxes with reckless abandon, showing no regard for the fragility or value of the items.
Glassware was piled on top of glassware, precious Waterford Crystal treated with the same indifference as ordinary kitchenware. Delicate and sentimental oil paintings were carelessly thrown in with no protective styrofoam, paper, or bubble wrap to shield them from harm.
Imagine the devastation my mother and grandmother felt when they finally unpacked at their new home, only to find a heart-wrenching scene of shattered glass, broken heirlooms, and damaged artwork and furniture. Their cherished possessions, with decades of sentimental significance, lay in ruins, forever lost to their family's history.
To make matters even worse, the movers exhibited a complete disregard for the promised professional setup in the new apartment. Items were dumped haphazardly, creating chaos and adding insult to injury.
This was not the seamless and stress-free relocation my mother had paid for; it was a nightmare beyond imagination.
Throughout this ordeal, my grandmother, already grappling with health issues and mourning the loss of her husband of 65 years, endured further anguish. The movers' exploitation of their vulnerability compounded her emotional and physical struggles, leaving her feeling betrayed and utterly devastated.
How do you put monetary value on the damage to an original oil painting of my recently deceased grandfather, which held significant sentimental value as it had hung in his law firm for over 50 years, or my grandmother's own original oil paintings, a testament to her artistic talent and exhibited in various art shows in Pittsburgh throughout the years, that was severely damaged with the oil chipped off. What about furniture which held immense sentimental value; an antique desk, which had been my grandfather's law desk for over 50 years, was irreparably damaged during the move. The emotional toll of losing these cherished possessions is immeasurable.
As if the damage inflicted on their possessions wasn't enough, the company's response has been nothing short of callous.
Their settlement offer, an insultingly low amount based on weight alone, is a cruel reminder of their complete lack of empathy and accountability.
Despite my mother's diligent correspondence with the company's representatives, Eric Longhofer, Geoff Brugess, and Leona Maroney, via email, and providing extensive photographic evidence of the devastation, there has been a disturbing lack of urgency and response from their customer care department. All of this has left my mother navigating this distressing situation alone, enduring significant financial setbacks, emotional turmoil, and undue stress.
Now, after all the pain and suffering they have caused, their settlement offer is nothing short of insulting. To reduce the worth of our cherished possessions to mere weight and offer a paltry sum in compensation is a gross understatement of the damages incurred.
The settlement offer, which was received yesterday Geoff Burgess, from All My Sons Business Development, LLC, in response to the severe damages and losses my mother, Michaele Martino, and my grandmother experienced during their recent move, is not only insulting but deeply disappointing, considering the extent of negligence displayed by the company.
Their settlement offer, provided via DocuSign, claims to have significantly increased the offer from their legal liability limits of just $0.60 per pound per item. According to their calculation based on this guideline from the Department of Transportation, they have arrived at a paltry sum of $186.
Let me emphasize that this is an appalling and unacceptable amount, given the scale of the damages and losses they incurred.
They stated that they increased the amount to $708 in light of the concerns we expressed. However, this revised offer still falls woefully short of addressing the true value of the irreparably damaged and missing items, not to mention the emotional distress caused by their incompetence and negligence.
To evaluate our losses based solely on weight is an insult to our intelligence and a dismissive approach to our legitimate grievances. How can they put a value on sentimental family heirlooms, antiques, collector's items, and original artwork by my mother? To reduce these items to mere weight is a gross oversimplification of their worth and significance to our family.
Furthermore, the offer doesnt even address the amount my mom spent on the move itself which was $2776.
We want to make it crystal clear that their settlement offer is entirely unacceptable. We have already invested considerable time, effort, and resources in documenting the damages and engaging in discussions with their representatives. To be presented with such an insulting offer demonstrates a complete lack of accountability and concern for the distress caused to our family.
We refuse to be silenced in the face of such a heartless act.
We will not rest until justice is served, and my mother and grandmother are rightfully compensated for the unspeakable horrors they endured at the hands of All My Sons Moving & Storage / Business Development, LLC.
To all who may consider this company for your moving needs, I implore you to think twice and consider the devastating consequences that my family experienced. We will not stop until we see accountability, and we will not be silenced until our voices are heard.
Sincerely,
Alexis Ottier
- Incompetent
- Negligent
- Callous
Preferred solution: Full refund $2776 of move, plus $5835 in damages claimed plus pain and suffering
User's recommendation: AVOID AT ALL COSTS!
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Verified ReviewerSigned a document that I never saw on my behalf and damaged my property
- Bad management and not trust worthy
Preferred solution: A reasonable refund
User's recommendation: Work with this company at your own risk.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad experience
They sent two men to move me into a three story townhouse from a one bedroom apt. They worked very hard but I dont believe they were given the correct information that I told Scott(?).
They could not get my sofa to the second floor and they could not get my bed to my bedroom. Im sleeping on my mattress!! They did not put my table back together and I had to unwrap at least four pieces of furniture myself. Im not really concerned about the unwrapping but I paid $900 for this move and Im sleeping on a mattress!!!
I also noticed damage to an antique bed that I know they did because we talked about the ONE final that was damaged before I moved. I have tried to call the company. They have not returned my call. I dont want money back I just want my sofa on the second floor and my bed in my bedroom.
Thats all! I know being movers they have moved furniture into other houses that were more difficult than mine. Please do not use this company.
They cant be trusted and there was a major lack of communication. All I wantsofa on second floor and my entire bed in my bedroom!!
Courtney Metz
Preferred solution: My sofa on the second floor and my entire bed in my bedroom. I would like some kind of discount seeing they ruined an antique bed.
User's recommendation: Do not trust this company!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy claim not answered yet. What happened?
- Fast and on time
- Careless with nattress
Preferred solution: Replace damaged mattress
User's recommendation: Don’t fold mattress
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThese guys will try and extort you!
AVOID AT ALL COSTS!
We had a binding contract, yet as soon as they had our home packed up in their truck they called asking for more money. They advised they would need to break shipment into two parts and the second shipment would arrive in ~3 weeks.
There was also an additional fee for the second shipment.
Three weeks came and went, and the second shipment did not arrive. We followed up regularly and were told various delivery dates and they kept not delivering our items. After more than THREE MONTHS they did deliver them, and we had to pay a fee for them to complete the shipment.
We reviewed the contract and the the rights and responsibilities document, and they would have needed a new signed agreement BEFORE the truck left the house to change their fee. We requested a refund and they refused.
We filed a complaint with the attorney general's office and as a result, we were able to get a refund of the additional fees paid for the second shipment.
We are not done, however. We are entitled to a per diem fee for each day the shipment was delayed. We have asked counteless times for how to do this and have never received a response. We also have an open insurance claim with them, but if we accept it all matters are considered closed.
We are still working to get the per diem claim completed before we can accept the insurance settlement.
We are going on FIVE MONTHS fighting with these guys. We are beyond frustrated and just want to to be done with them. AVOID! AVOID!
AVOID!
If you do go with them (or any other mover for that matter) read the rights and responsibilities to ensure you know what is acceptable and what is not. These guys knowingly extort monies and it is totally unacceptable.
- Picked up items on expected date
- Extorted us for money never due
- Extremely delayed shipment
- Required payment for delivery when no additional fees were due
Preferred solution: Details for how to claim per diem fee for late delivery and close out insurance claim.
User's recommendation: Do Not Use!
I did not get good service from them damaged furniture and missing items tried to send damage claim but told it could not be delivered it is late but I have been in the hospital and the won't
User's recommendation: don't use them
The guys took pictures of damage and said their boss would contact me I emailed them but no answer
User's recommendation: don't use
Overcharged, Horrible Management
I have contacted All My Sons Corporate and no management has helped me or called me back, they just route me to the local office. Local Office says if you have an issue contact Corporate ....... and around and around we go.
We moved off a military base in preparation of my retirement. We hired All My Sons Moving and Storage based on reviews and quote from the National Corporate office/schedulers.
Everything from the National Corporate office/schedulers were ignored by the local/district management.
Our quote from the National Corporate Office:
1) Supplies $122 ... what we were charged $248 + additional supply charges.
2) Labor starts when we arrive at the house ... what we were charged when the movers showed up to the front gate (not to mention the driver got lost because his GPS messed up). 2 additional hours of labor for them sitting at the gate and getting lost.
3) Labor for lunch ...yep, we were charged for them taking an 1hr lunch break.
4) Fuel Surcharge is 18% of labor cost ...
the labor cost was already messed up so now fuel surcharge is messed up.
5) Driver forgot his tools at the point of origin ... I had to drive back 45 mins so the driver could get his tools.
I have tried to reason and discuss with the local manger ... NOTHING.
I have tried to reach out to the National Corporate office ...
NOTHING!
I have filed a complaint with the Better Business Bureau and contesting the charges with my Credit Card Company.
We received a quote ... the company should honor that quote.
DO NOT CHOOSE THIS COMPANY!
- Communication
- Overcharged
- Management
Preferred solution: Full refund
User's recommendation: DO NOT HIRE All My Sons.
Why do your drivers in Indianapolis (Brooks St,...
Was given one quote then when I called to confirm I was given another with add on I didnit need
User's recommendation: do not use them, once you give your deposit the quote changes.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOver charging and broken equipment
- Showed up on time
- Gonna regret it regret it regret it
- Yeah
Preferred solution: A refund on my over payment and an apology
User's recommendation: Absolutely do not go there. You will regret it.
Unreliable, unprofessional and thieves!
I recently booked with all my son's to move us. We paid 100 dollars to secure our spot on Wednesday the 1st of March.
I called them that morning and Casey told me he didn't think he would be able to get me in that day. He would call me back in 15 mins. I never heard back from him. So around 1 I moved my own belongings.
Around 4pm a truck shows up to move all of my things. Totally unacceptable. Who starts their move at 4pm? I have kids and that is not ok.
No call from Casey or nothing. Inwas already moved. Yet they kept the money even though they f
Dropped the ball. Criminal.
100 bucks lost because of incompetency on behalf of the company. Thanks.
This was the 3rd time using them. Never again.
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Verified ReviewerCancelled the day before. I took off from
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Raleigh, North CarolinaDestroyed my belongings
They offered my $460 as damages. The items will cost over $4000 to replace. Will be heading to court if necessary.....
I warn anyone considering using them to be extremely careful and to reconsider. They destroyed my 75 inch 4k tv, ripped the top off of my wooden desk and broke the leg on my front load washing machine. I filed a claim with them for the destroyed/damaged items, valued at over $4000 to replace, and they offered me a paltry $460 with the comment that they are offering me $250 more than they are legally required to. I can not replace even one of the three items for that amount.
In addition, everything that was not boxed was wrapped in a ridiculous amount of plastic wrap, even plastic storage bins were wrapped in more plastic??? I find it quite ironic that my items which required protection were handled poorly and any items that didn't were wrapped in an excessive amount of wrap. The move took way longer than it should have. I hired three guys and one of the three spent almost the entire time in the back of the truck just wrapping things in plastic.
I highly encourage you to use a different moving company if you can. DO NOT USE ALL MY SONS MOVING AND STORAGE if you do not have to!!!
- Excessive use of supplies
- Unprofessional price gouging by dragging move out damages
- No accountability
Preferred solution: A offer for enough monetary value to replace the destroyed items
User's recommendation: Use ANY ONE else!! Trosa is great.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Irving, TexasDamage to flooring
In November of 2021 I hired this company to move my furniture. When they were moving furniture in my new house they dropped a heavy filing cabinet on my floor and made a large hole on my floor.
I contacted the company and they were telling me that their movers didn't cause the damage to my floor. I kept contacting them and contacting them and finally they offered me under $200.00 dollars for the damage to my floor.
I told them that I wanted them to repair it but they refused to do so. They also told me that if there was damage caused to my house by them , that it wouldn't be covered , that only if my furniture was damaged.
- Crooks
- Crooks
Preferred solution: Floor repaired
User's recommendation: Don't hire this company at all , because they are crooks.
About
All My Sons Moving and Storage is an American moving and storage company. All My Sons Moving is a partner-owned company and it is structured similar in form to a partnership. The company has 38 All My Sons Companies. All My Sons Moving and Storage was formed in 1980 by husband and wife Robert and Vauna Peterson in Ft. Lauderdale, Florida. The company offers such moving services as moving partners, moving insurance, corporate relocation, commercial moving, auto transport and more. All My Sons Moving offers full service moving for customers and businesses locally, across state lines, and even internationally. Its first-rate services include quilt-pad wrapping of the furniture, disassembly and reassembly of the same and the allowance to leave clothing in dressers.
All My Sons Moving And Storage is ranked 136 out of 597 in Moving and Storage category
USA
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